The third paper session of the of the Special Integration Group on Systems Applications in Business and Industry has three papers. on the theme of learning and design.

John Pourdehnad, “Idealized Design: An “Open Innovation” Process for Successful Business Model Creation”

In industry after industry, companies with superior performance are displaying innovation in the totality of the way they are doing business. This explains why a recent IBM survey of over 765 CEOs shows: Business Model Innovation is on the top of their list. In the absence of a single genius entrepreneur/leader, one of the challenges confronting the businesses today is to develop a process of “open innovation,” that taps into the creativity of the stakeholders and in particular the employees of the organization (s) to create a successful business model. Traditional models of innovation, which relied solely on “creative types,” usually within R&D functions or strategic planning function, are being replaced with “open innovation”. One of the most potent open innovation processes, is idealized design. Originally conceived as an internal process to facilitate corporate planning, idealized “design thinking” is now being used for opportunity recognition. In this paper, the operating principles of idealized design as an open innovation process together with the Enterprise 2.0, a system wide enabling technology that facilitates participation, is discussed.

[see abstract]

Takafumi Nakamura and Kyoichi Kijima, “Failure of foresight: Learning from system failures through dynamic model”

A dynamic model for holistically examining system failures is proposed, for the purpose of preventing further occurrence of these failures. An understanding system failure correctly is crucial to preventing further occurrence of system failures. Quick fixes can even damage organizational performance to a level worse than the original state. There is well known side effect of “normalized deviance” which leads NASA’s Challenger and Columbia space shuttle disasters. And there is so called “incubation period” which leads to catastrophic system failures in the end. However this indicates there is a good chance to avoid catastrophic system failures if we can sense the incubation period correctly and respond the normalized deviance effect properly. If we don’t understand system failure correctly, we can’t solve it effectively. Therefore we first define three failure classes to treat dynamic aspects of system failures. They are Class 1 (Failure of deviance), Class 2 (Failure of interface) and Class 3 (Failure of foresight) respectively. Then we propose a dynamic model to understand system failure dynamically through turning hindsight to foresight to prevent further occurrence. An application example in IT engineering demonstrates that the proposed model proactively promotes double loop learning from previous system failures.

[see abstract] [see full paper]

Shankar Sankaran, “Incorporating Systems Thinking in Organizational Change Projects using Action Research by Practitioners Conducting Academic Research”

This paper will first explore the use systems thinking in action research projects. It will then describe three ‘real’ action research projects, where systems thinking processes were used by managers who conducted action research, to introduce change in their own organizations. It will elaborate how applying systems thinking principles supported the application of action research. All three managers have successfully completed their doctorates in programs conducted by an Australian University. The paper will then discuss the merits and problems in applying systems thinking in action research projects and conclude with how systems thinking approaches could be effectively applied by management researchers planning to conduct academic research. The principal author of this paper was involved in the supervision of the doctoral research of the projects discussed in this paper. The three managers are being contacted for participating in writing this paper.

[see abstract] [see full paper]



Recent Posts

Recent Comments:

Recent Trackbacks:

Archives

July 2009 (5)
July 2008 (5)
August 2007 (4)
June 2006 (4)
April 2006 (1)
March 2006 (2)

April 2014
S M T W T F S
« Jul    
 12345
6789101112
13141516171819
20212223242526
27282930  
Point on this calendar to see all posts from a day. Word search is faster using the search bar up top.

Categories

Web Personas

Rendez project
Research into business innovation

David Ing … at large
Distractions, reflections

David Hawk
Where the gravel ends

Gary Metcalf
Systems and the way the world works

Coevolving.com
Coevolving business organizations and technologies

Blogs We Follow

Systems Community of Inquiry
The Systems Community of Inquiry is an open, worldwide network of individuals interested in systems thinking, the systems sciences and/or systems practice.

IBM SSME
Services Science, Management & Engineering

Ackoff Center
for Advancement of Systems Approaches

Extended Network

IFSR
International Federation for Systems Research

IBM GIO
Global Innovation Outlook

University of Hull
Centre for Systems Studies

International Society for the Systems Science
A global network of researchers into systemics

Saybrook Graduate School
The humanistic perspective

Helsinki University of Technology
Tuta – Department of Industrial Engineering and Management

New Jersey Institute of Technology
School of Management

Recently on coevolving.com

Notifications by e-mail

Enter your e-mail address to receive notifications when new postings are published

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 2.5 Canada License.