Introduction -- Roger Martin

Breaking the Code of Change II, Rotman School of Management, August 2-3, 2000

These participant's notes were created in real-time during the meeting, based on the speaker's presentation(s) and comments from the audience. These should not be viewed as official transcripts of the meeting, but only as an interpretation by a single individual. Lapses, grammatical errors, and typing mistakes may not have been corrected. Questions about content should be directed to the originator. These notes have been contributed by David Ing (daviding@systemicbusiness.org) at the IBM Advanced Business Institute ( http://www.ibm.com/abi).

Introduction by Roger Martin, Dean, Rotman School of Management

Nitin Nohria got an ear infection, and can't fly.

Ann Armstrong's mother is sick

Michael Porter and Chris Argyris were so frustrated at flying last night, that they'll come in early in the morning.

Go back, 2 years:

• At HBS two years, conference organized by Beer and Nohria.

• Mix of consultants and academics

By end of day 2, got a where do we go from here list.

• Concern: not yet causal models for change.

Brought the keeners back.

• Why doesn't change happen now, and how can change be made to happen?

Work on causal models.

• Six presentations on models of change.

Suggestion on another goal by David Miron:

• How to keep the process going.

6 presentations:

• Discussions

• Plenary time.

Order of talks:

• First, framing.

• Then Mike Porter needed to be back proctoring exams next day, so had to be on first day.

• Mike Jensen and Mike Porter are a good pair.

• End with Robert Schaffer.

• Then toss a coin on the other two.