Janice Gross Stein, "Seismic Shifts: A New World for Market Leaders", Rotman Lifelong Learning 2005, June 3, 2005

Lifelong Learning 2005, Rotman School of Management, (University of Toronto), held at the Fairmont Royal York Hotel, June 3, 2005, 9:20 a.m.

Janice Gross Stein, Belzberg Professor of Conflict Management and Negotiation and Director, Munk Centre for International Studies, University of Toronto

These participant's notes were created in real-time during the meeting, based on the speaker's presentation(s) and comments from the audience. These should not be viewed as official transcripts of the meeting, but only as an interpretation by a single individual. Lapses, grammatical errors, and typing mistakes may not have been corrected. Questions about content should be directed to the originator. These notes have been contributed by David Ing (daviding@systemicbusiness.org) of the Systemic Business Community ( http://systemicbusiness.org ).

Introduction by Roger Martin

[Janice Gross Stein]

Talk about chaos, catastrophe, uncertainty, and how that's going to improve your business lives over the next 15 years

We're at an interesting time globally

First gloom and doom, then opportunities

9/11: the status quo didn't work

There's a contagion effect

Challenges to international institutions

Take this picture and put it together: U.S. which is looking at what doesn't work; the UN weak; EU on hold

Points for corporate leaders:

Leading in 3 or 4 things

At a seminar of emergency, had vp of strategic planning for Shell

#3: Business will operate across silos and sectors, in ways that are much deeper than in the past

#4: Will be important to work laterally, instead of in a traditional hierarchy

Tough closing argument in this country, this time:


Question: Iraq?

Canadian context: disenfranchised. Address that group?

Seismic shifts: Fall of Berlin Wall. Vietnam. Domino effect. We don't really see it. It feels as though Bush is trying to preserve the white picket fence, rather than trying to bring in democracy into a country that wasn't religious Muslim country.

United Nations: rules are being changed. UN refused to act on human rights in Middle East. Failed to restore order in Bosnia? Why keep this non-functioning organization going forward?

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