David Ing
How many products or services is your company designed to deliver? How many customers can it serve? How fast should it be able to respond to customer requests? David Ing has facilitated business strategy workshops both for large enterprises who want to increase their speed, and for startup Net Generation companies trying to get to scale. Learn about taking the first steps to designing an adaptive enterprise motivated by understanding the investments in capabilities to obtain economies of scale, scope and speed.
[click here for the Acrobat presentation]
David Ing, "Scale, Scope, Speed", IBM Advanced Business Institute Focus Series, The Leaders' Edge: Innovating to Create Customer Value , September 10, 2001 at Palisades, NY
[click here for the IBM ABI website]
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